AreTheyHappy

AreTheyHappy is a leading AI-powered customer experience platform focused on hospitality groups, restaurants, and multi-location brands. It collects feedback from Google, Facebook, Instagram, online surveys, review sites, ordering apps, and more into one unified inbox, allowing teams to monitor reputation, respond promptly, and derive actionable sentiment insights without manual effort.

Designed to automate guest feedback workflows, AreTheyHappy helps operations, marketing, and customer service teams proactively manage brand reputation, boost ratings, and foster loyalty across digital channels. Its intuitive interface and AI-driven response templates simplify operations at scale.

• Unified Reputation Hub: Aggregate reviews and mentions from Google Business Profile, Facebook, Instagram, and review platforms into a single dashboard
• Automated Review Invitations: Trigger SMS/email prompts to satisfied guests to leave positive reviews, driving visibility and engagement
• AI-Driven Sentiment Analysis & Response Templates: Automatically classify feedback by sentiment and suggest appropriate, pre-approved replies for consistent brand voice at scale
• Multi-unit Support: Manage feedback across hundreds of venues with role-based access, location filters, and performance reporting
• Integration with Operations Tools: Sync with review sources including Formitable, Tripadvisor, Yelp, and social platforms for seamless data flow

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